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I get the error "That did not work. The video decoder returned an exit code of -1073741819" when attempting to open an .mp4 video file to extract the audio.
OS is Windows 10
OS is Windows 10
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We have not seen that. Had it been working and then suddenly failed to perform that operation? Does it do the same thing on all MP4s? Have you tried to un-install the software program and then tried to re-install it directly from our website demo version: https://www.diamondcut.com/st3/produ...n-tools-10-62/
It is possible that a corrupted file is involved with this situation.
Craig
Last edited by Craig Maier; 10-07-2023, 09:14 AM."Who put orange juice in my orange juice?" - - - William Claude Dukenfield -
Hi, I have the same problem. I tried several different video files with the same result. Never has worked with mp4 video files. To get by the problem, I used xxxxx- zzzzz to extract the audio. OS is Win 7 and Win 10 with latest updates and on different computers.
JonathanLast edited by Craig Maier; 11-20-2023, 05:04 PM.Comment
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Did you try a fresh installation of the Diamond Cut DC version 10.8x software directly from our website demo version (registration is preserved during this process). Uninstall what you have and then re-install from this link: https://www.diamondcut.com/st3/produ...n-tools-10-62/
"Who put orange juice in my orange juice?" - - - William Claude DukenfieldComment
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I also note that there are many "flavors" of MP4 files, not all of which comply with the standards set forth. Please read this:
https://en.wikipedia.org/wiki/MP4_file_format
So, in short, mp4 is a wrapper that can contain any of many data set types.
CraigLast edited by Craig Maier; 11-20-2023, 05:18 PM."Who put orange juice in my orange juice?" - - - William Claude DukenfieldComment
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